Case Study · Tourism & Hospitality

Domos El Tabo: bookings on autopilot

How a glamping business with 206K Instagram followers went from managing every booking by chat to guests booking, paying, and getting answers on their own — 24/7.

Domos El Tabo — direct booking engine

At a glance

Client
Domos El Tabo — glamping domes on the Chilean coast
Scope
Direct booking engine with online payments · Admin panel · AI WhatsApp assistant
Stack
Next.jsReactTypeScriptPostgreSQLPrismaWhatsApp APICloudflare
Delivered by
Francisco Dev — 100% remote
The Challenge

206K followers is a great problem to have —until every booking lives inside a chat thread.

Before the system, the operation ran the way most successful lodging businesses do:

  • Availability questions arriving at all hours through Instagram and WhatsApp — including nights and weekends, exactly when people plan their trips
  • A calendar kept by hand, with the risk of double bookings every busy weekend
  • Payments confirmed manually, one by one
  • Hours every day spent answering the same questions: dates, prices, what’s included

The business wasn’t broken — it was growing faster than a human inbox can handle.

The Solution

Three pieces, built to work as one

01

Direct booking engine

Guests pick their dates, see real availability and prices, and pay online on their own. No back-and-forth, no middlemen, no commissions to third-party platforms.

02

Admin panel

One calendar, always up to date. Payments, guest history, and bookings in a single place — zero double bookings, and the owners run everything from their phones.

03

AI WhatsApp assistant

Answers availability, prices, and frequently asked questions instantly, 24/7, in the channel guests already use — and hands the conversation to a human when it matters.

The Process

How it was built

The same process every Francisco Dev project follows:

  1. 01

    Free assessment

    Understanding where the hours were actually going.

  2. 02

    Free visual mockup

    The client saw the system’s design before paying a dime.

  3. 03

    Development with weekly written updates

    No disappearing for weeks.

  4. 04

    Onboarding & support

    Training, how-to videos, and a warranty period.

The Results

What changed for the business

Guests book and pay online on their own — no phone calls, no spreadsheets.

Zero double bookings — one calendar, always in sync.

Instant answers, 24/7 — the AI assistant absorbs the repetitive questions; the team focuses on the guests.

Direct bookings, no commissions — the business keeps what platforms would take.

Want this for your business?

Same process, your operation: free assessment → free visual mockup → fixed quote. You see everything before committing a single dollar.